Student Complaint Procedure

Student complaints should follow the complaint process related to the nature of the complaint.

POLICY	LOCATION/CONTACT
Student Complaint Policy	Student Handbook, p. 10
Admission or Readmission	Academic Catalog, p. 13
Academic Policies Grade Appeal Academic Integrity	Academic Catalog, p. 31 Academic Catalog, p. 44 Academic Catalog, p. 44
Academic Records	Registrar Registrar@mhu.edu, Academic Catalog, p. 46
Student Conduct Policies	Student Handbook, p. 53 my.MHU.edu, Student Resources
Discrimination or Sexual Harassment	Title IX Policy and Resources

If the complaint does not fall in any of the above categories, the student should first address the issue with the person with whom they have the complaint or with that person’s direct supervisor.
If, after discussing the issue at the department level, you feel that the complaint has not been fully addressed, you may complete and submit the complaint form below to Dr. Dave Rozeboom, Vice President for Student Life. dave_rozeboom@mhu.edu, (828) 689-1230.