Students have a variety of avenues for resolving complaints and the process of resolution is outlined in the university catalogue and student handbook according to the nature of the complaint. A student who has a complaint of a general nature that does not fall under an existing complaint or appeal policy may submit the complaint to the Vice President for Student Life to review or refer the complaint for resolution.
If a student’s complaint cannot be resolved with the school, below is a link to the North Carolina Department of Justice, Consumer Affairs Division’s website with directions on how a consumer can reach them and with a link to the online complaint form.
State Student Complaint Process link:
The mailing address of the Consumer Affairs Division of the North Carolina Department of Justice is:
North Carolina Department of Justice
Consumer Protection Division
9001 Mail Service Center
Raleigh, NC 27699-9001
Their phone number is:
An online complaint form is available at: