LionTrax Early Alerts and Referrals
CSS solicits feedback and progress updates from faculty and communicates with the student and campus offices to best address students of concern using LionTrax. When an instructor submits a LionTrax Early Alert/referral, the Student Care Team will work with instructors, coaches, advisors, and others with whom the student may have a relationship in order to offer support, connect the student to resources, and to create a Circle of Care. Students are urged to respond to the invitations for assistance and support but are always welcome to visit the CSS office if they have questions or concerns about the Early Alerts/referrals they receive.
Supplemental Instruction (SI)
Supplemental Instruction provides opportunities to acquire effective learning strategies, develop understanding of difficult course material, and improve grades in historically difficult courses. SI works by identifying specific sections of gateway courses to competitive academic programs and assigning to them SI “Fellows,” who are previous students recommended by respective instructors of those courses. SI Fellows work with instructors of those sections to offer 2 to 3 additional support sessions per week beyond the class’ regular meeting times.