Campus Life

Counseling Center

Location & Hours

The Counseling Office is located on the 2nd floor of the Wellness Center (Robinson Infirmary). Office hours are Monday through Thursday 9am-5pm, Friday 9am-12n, and by appointment.

How Do I Make an Appointment?

You can call (828) 689-1196, stop by during office hours, or email

Why do Students Seek Counseling?

College is a time of growth. Students are making a major life change. It is common for difficulties to arise during this period of life. Students seek counseling for a range of concerns that may include academic pressures, depression, anxiety & stress, relationship problems, low self-esteem, sexual assault, eating problems, substance abuse, bipolar disorder, and many other issues. Sometimes students just want to have a sounding board to understand themselves better. The Counseling Center can be a safe, confidential environment for students to explore values, coping styles, strengths, and how to best deal with things that can, at times, seem to be too much.

What Counseling Services are Available?

The Mars Hill University Counseling Center is a place where students can talk through their problems and/or concerns in a private, confidential setting with a trained professional. Available services include individual, couples, and group counseling; case management; crisis intervention; workshops; referral to community resources; and a variety of outreach and consultation services.

Pastoral counseling is available through the Chaplain’s office, (828) 689-1299,
Career counseling is available through the Career Center. Contact Gill Bosonetto, (828) 689-1655,

What Can I Expect When I Visit the Counseling Center?

You will have the opportunity to meet with a counselor who is caring and who respects your privacy. During your first visit to the Counseling Center, the counselor will ask about your current concerns. You and the counselor will then discuss how best to meet your needs and goals, whether your concerns can be addressed in one or a few sessions, or whether you need referral to a counselor who is better matched to help with your particular needs.


During office hours, call the Counseling Center, (828) 689-1196. If staff is not available, or if after hours, do not leave a message at the Counseling Center. Instead, call Campus Security, (828) 689-1230. The professional staff on duty will be contacted immediately.

RHA Mobile Crisis Management Services- You may call Mobile Crisis Management Services to speak with a Crisis Intervention Counselor at 1-888-573-1006.  This service is available 24/7/365 and offers intensive, on-site intervention and stabilization of individuals experiencing a mental health or substance abuse crisis.  


  • Cassie Pavone, Director of Counseling
    (828) 689-1196
  • Kathy Koontz, Disability Coordinator/Counselor
    (828) 689-1410
  • Rev. Stephanie McLeskey, University Chaplain
    (828) 689-1299
  • Mindy Bliss, Residence Life Director
    (828) 689-1406
  • Student Support Services
    (828) 689-1380
  • Gill Bosonetto, Career Counselor
    (828) 689-1655
  • Campus Security
    (828) 689-1230
  • Lisa Wachtman, Director of Student Persistence
    (828) 689-1480