Customer Service

MHU BOOKSTORE SHIPPING CHARGES

STANDARD GROUND CONTINENTAL US SHIPPING COSTS:

Up to $25.00—$6.95
$25.01-$50.00—$8.95
$50.01-$75.00—$9.95
$75.01-$100.00—$11.95
$100.01-$200.00—$14.95
$200.01-$300.00—$17.95

  • Standard Ground Shipping Only: 3-8 days
  • Shipping Charges exclude gift cards, diploma frames, chairs and orders weighing more than 15 pounds.
  • For expedited shipping, please call the bookstore at 828-689-1248 for a quote.
  • Special rates will be quoted on shipments to Alaska and Hawaii, FPO and APO addresses to Guam, Puerto Rico and US Virgin Islands, and all international orders. Please contact the bookstore before placing an order.

RETURN POLICIES

Defective merchandise due to manufacturer errors will be replaced at no charge.

GENERAL MERCHANDISE:

Online general merchandise orders should be returned with a 48 hour period.

CLOTHING AND INSIGNIA:

There are no refunds on clothing or insignia purchases.  Clothing may be exchanged, size for size with a 5 day period.

PROBLEMS, QUESTIONS OR SUGGESTIONS

Please do not hesitate to contact us if you have problems with your order.

Phone:  828-689-1248
E-mail:  bookstore@mhu.edu  (please do not include credit card info. in e-mails)
Fax:  828-689-1511