Frequently Asked Questions:

What is my Mars Hill email user name and password?

To access Webmail, Moodle or Self-Service, use the links at the top of any page here on Your username is your first and last name, followed by a number (for example, JohnDoe1). When your account first is created, your password is mHu, followed by your 8-digit birthdate, in MMDDYYYY format (for example, mHu12251988). Your MHU email address is your username followed by (for example,

Is Financial Aid available? 

To find out if your qualify for federal loans and grants, you must fill out the FAFSA ( Some scholarships and regional funding are also available. 

How do I get my textbooks? 

Since fall 2015, textbooks now are included in the tuition cost. Textbooks are provided to students on a rental basis and must be returned at the end of the term - unless students wish to purchase them. Pick-up/delivery details will be provided at the beginning of each term. For more information, please call Karla at the bookstore at 828-689-1412 or email

What time is class each night?

Classes generally are held from 6:00PM to 10:00PM. Please plan on attending the entire time, each week.

Will I need a parking sticker?

AGS students do not need to purchase parking stickers. However, we do need all AGS students to fill out a vehicle registration form. The link to this form is under Forms and Information with directions on filling out the form. Once this form is completed, students will be issued a hangtag.

Will I need immunization records?

You will need immunization records only if you are taking an on campus DAY CLASS at Mars Hill University.

How do I register for classes each semester?

After your initial registration process, you can register for classes online, through Self-Service.

Will I have an advisor? 

You will be assigned an academic advisor. This assignment will be sent to you in your admission packet.

Where will my classes be held?

Please check Self-Service immediately prior to the beginning of class for the most updated room assignments.

What happens in the event of bad weather? 

Call the WEATHERLINE at (828) 689-1728 after 4:00PM for a voicemail announcing any cancellations for on- and off-campus (Asheville, Burnsville) AGS night classes. This announcement will also be posted in the announcement section of our webpage and on our Facebook page.